We took good care of it - the fascia looks mint with no dents and no scratches. No manual but it is available online.The item "Miele CVA 4075 Built In Coffee Machine" is in sale since Tuesday, November 3, 2020. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Coffee, Tea & Espresso Makers\Bean-to-Cup Coffee Machines". The seller is "ltrou" and is located in Vienna, Virginia. This item can't be shipped, the buyer must pick up the item.