I love these machines, have one myself. I learned how to fix it and made it into a hobby.
It wasn't pulling water and had several missing components. Machine is brand new with no coffee marks anywhere in the system. Brand new coffee bean cover, bubbles shown in pictures are from the protective cover. Tested and makes excellent expresso/cappuccino/latte macchiato and hot water for tea. It didn't come with the CaffeLatte Crema System Milk Container.
I did use my own to test the functions. You use this container to make your coffee and milk combinations with a push of a button. It uses cold milk so you can keep the container in the fridge and only use it when wanting to make specialty drinks latte, macchiato, cappuccino, etc.
I have one coming from Italy. But it takes a month to get here. Machine is fully functional without it, just not able to froth milk. What you see in the pictures is what you are getting.
No original packaging, will be packaged sturdy in a brown box. This item is in the category "Home & Garden\Kitchen, Dining & Bar\Small Kitchen Appliances\Coffee, Tea & Espresso Makers\Espresso & Cappuccino Machines". The seller is "hei333" and is located in this country: US. This item can be shipped to United States.